An exciting opportunity has arisen for a CRM Manager to join a well-established highstreet fashion retailer based in their head office in the heart of London.
Working with the Senior Digital Marketing Manager (PPC & CRM), the CRM Manager will be responsible for the continued engagement, retention and conversion of our client’s global member base. This role covers management of email and mobile marketing communications, development & management of our client’s customer retention programmes, and ownership of long-term growth, strategy, and activation & reactivation initiatives.
The ideal candidate will have 3+ years in an email marketing & CRM role within an ecommerce or email-led business as well as experience managing a team and setting clear departmental targets and goals. You will also have experience working with CRM databases, email platforms and tracking, measurement and analytic tools and a proven ability in shaping and implementing successful CRM and Email strategies, involving customer life- cycles, customer lifetime values, segmentation, content and contact strategies.
If you have the relevant experience for this role, please click the apply button to send your CV to Lee Talson remembering to state your daily rate/salary expectations.
Job Ref: LT 47723