South Manchester Manchester North West
BASED SOUTH MANCESTER
A fantastic opportunity has arisen for a Multi-Channel Marketing Manager to join a fast paced, growing online retailer in a varied and fun role within their ecommerce team.
As their Marketing Manager your role will split between CRM responsibilities and managing processes for other channels including Paid Social, PPC, Emails via your partnered agencies. You will be responsible for creating and developing the brand’s CRM, online retention and customer communication strategy, including working with agencies to deliver email and social media marketing plans, and monitoring KPI’s to ensure targets are met and customer relationships are profitable. You will also be experienced in managing and developing the customer database, providing insight into and customer and competitor behaviour in order to improve marketing performance and customer engagement metrics.
For this role we are looking for either a Marketing Manager with a CRM focus or a CRM Manager that has had exposure to other channels (email, paid social etc). It is vital that the candidate comes from an online retail and/or fashion background.
We regret that due to the volume of applications, only successful candidates will be contacted.