Creative, UX & Design Jobs UX Designer

Permanent

Manchester

£ 35,000 - £ 35,000

LT-5000214

UX Designer Manchester | C. £ 35,000P.A. FULL TIME EQUIVALENT, Permanent | REF: LT-5000214

Success Appointments have an opportunity for a UX Designer to join a fast fashion Business.

The User Experience Designer will be part of the UX team, which plays an integral role within the business, constantly looking to improve the customer journey, optimise the user experience and introduce innovations onto the site. We work as part of a wider Ecommerce team including a Visual Merchandising, Trading teams and Web Analytics team to identify key areas for improvement and development.

This role is very proactive, constantly drawing on internal data analysis, competitor research and industry best practice in order to generate ideas that can develop the site and lead to innovation. Our aim is to create an experience that customers find intuitive, engaging and enjoyable to use and as such will want to return to more frequently. We want to be our customers’ online shopping destination of choice.

Building relationships with all areas of the business and utilising strong communication skills will be crucial in order to deliver changes accurately, in a timely manner and to a high standard. Identifying and involving the key stakeholders for each project will be essential in ensuring requirements are captured and there is a clear understanding of what each change will deliver to the business.

This is a varied role, which requires the continual monitoring of day to day performance so we are able to pinpoint and resolve any user experience issues in a timely manner, whilst also leading your own longer term projects and supporting the UX Manager with bigger business projects that will be crucial in driving the business forward and continuing our phenomenal growth. As such excellent organisation skills, prioritisation and attention to detail will be required to manage your workload effectively.

A wide skill set is needed for this role to ensure we can successfully take the user experience to the next level in terms of optimisation, localisation, personalisation and innovative functionality. To do this effectively you will need to be customer centric and truly understand our audience and their behaviours whilst always aligning with business goals and KPI’s. Utilising a variety of methods including A/B testing and usability research will be necessary to attain this knowledge and to continue evolving with our audience. Excellent knowledge and skills in coding HTML, CSS and JavaScript will be a key skill set for both A/B test campaign builds and communication with developers.

Tasks, Duties & Responsibilities:

  • Manage and maintain optimisation roadmap.
  • Idea generation, campaign building (HTML, CSS & JavaScript coding skills required) and result tracking for our A/B optimisation and personalisation test programme.
  • Develop and deliver successful user experiences for a responsive site.
  • Have an international focus, understanding the nuances of user experience for the fashion sector allowing for effective localisation and optimisation of individual sites on a global scale.
  • Keep up to date with competitor activity, industry trends and best practice so new ideas can be integrated into our projects.
  • Work with the team to help plan the future direction of user experience for the business and as part of this take the lead on designated projects to develop and deploy the best user experience possible for our customers.
  • Ensure relevant inputs are accessed, understood and used at the start of a project e.g. previous testing, analytics, market data, voice of the customer etc.
  • Validate user requirements from a technical/feasibility perspective with technical and other business stakeholders.
  • Develop, document and own the detail of user requirements by utilising a variety of techniques including user stories, written requirements, wireframes and prototypes.
  • Handover the final user solution/spec to the technical team, ensuring level of detail is fit for purpose, fit for the audience and is understood by the audience.
  • Document and share any requirements, learnings and development with the wider team.
  • Help conduct user-acceptance testing (UAT) against user stories for own projects as well as for wider UX team projects.
We regret that due to the volume of applications, only successful candidates will be contacted.
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Lee Talson Associate Director

Lee Talson

Let me know if you have any questions about this role